ACH

August 2025

Navigating Debit Card Disputes: From Reg E Compliance to Network Chargeback Rights

Tue
5
2025
August 5 (9:00AM CST) - 6 (10:30AM CST), 2025
Two-Part Webinar

What's UP? Unclaimed Property Update

Wed
13
2025
August 13 (9:00AM CST) - 14 (10:30AM CST), 2025
Two-Part Webinar

Understanding ACH Exceptions: A Guide for ODFIs and RDFIs

Tue
19
2025
August 19 (9:00AM CST) - 20 (10:30AM CST), 2025
Two-Part Webinar

Staying Current with AML/CFT Changes in 2025

Tue
26
2025
August 26, 2025
9:00AM - 10:30AM CST
Webinar

September 2025

Advanced ACH Rules and Compliance: Ensuring Operational Excellence

Tue
16
2025
September 16 (9:00AM CST) - 17 (10:30AM CST), 2025
Two-Part Webinar

November 2025

Government Payment Processing: Enhancing Efficiency and Compliance

Wed
5
2025
November 5 (9:00AM CST) - 6 (10:30AM CST), 2025
Two-Part Webinar

None at this time.

So You Think You Want To Become an AAP?

On-Demand

Have you considered becoming an Accredited ACH Professional (AAP)? This one-hour recorded webinar introduces the Accredited ACH Professional (AAP) credential and explains the value it brings to your career and organization. You'll learn what the exam covers, how it's structured, and what steps to take to prepare.

The AAP exam is offered in the fall. Use this session to start your preparation with clear guidance and practical tips.



Price: $0.00    

ACH 201: Advanced Rules

On-Demand – 3 hours - AAP/APRP Credits 3.6

If you understand the ACH Rules, you can solve ACH problems, reduce risk, ensure compliance, and design efficient and effective operations. This virtual seminar is a comprehensive review of the ACH Rules including a brief review of the most recent approved Nacha ACH Rule Changes. 

3.6 AAP/APRP Continuing Education Credits



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ACH Basics (3 Part Series)

On-Demand - AAP Credits 1.8 Each Session

This three-part series focuses on the basics of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process. In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments and revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and frontline staff.

 

 



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ACH Basics: An Introduction to the ACH Network

Two-Part On Demand Webinar

In today's digital landscape, consistent training in electronic payments is crucial for organizational success. The Automated Clearing House (ACH) Network remains a cornerstone of payment systems, serving consumers, corporations, and the U.S. Government alike. This session offers a comprehensive overview of the ACH Network, covering key participants, transaction flow, and common exceptions.

As the first point of contact for account holder inquiries, your Customer/Member Service Staff must possess a solid understanding of ACH operations to provide exceptional service, especially during problem resolution. This session caters to both new and seasoned payments professionals, offering insights from both customer/member service and operational perspectives.

Whether you're looking to enhance your knowledge or refresh your skills, this session is designed to equip you with the necessary expertise to excel in ACH-related customer service and operational tasks.

3.6 AAP/APRP Continuing Education Credits



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ACH Exception Processing

On-Demand - AAP / APRP Credits 1.8

Get a clear understanding of ACH exception processing and how non-compliance can lead to rule violations and customer frustration. This webinar covers reclamations, returns, and NOCs, including tips to limit liability.



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ACH Operating Rules (2 Part Series)

On-Demand - AAP / APRP Credits 1.8 Each Session

Get a good understanding of the Nacha Operating Rules and its many articles and appendices. This two-part webinar series will teach the confidence and skills needed to navigate the many rules and obligations.



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ACH Operations for the RDFIs

On-Demand - AAP / APRP Credits 1.8 Each Session

RDFIs do not have the same burdens as ODFIs, but a mistake can be costly and time-consuming. This webinar shares how ACH entries are received, settled, and returned, as well as RDFI obligations.



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ACH Policies & Procedures (2 Part Series)

On-Demand - AAP / APRP Credits 1.2 Each Session

Keeping current with ACH-related requirements can be a challenge. Regulators at both state and federal levels may require board-approved policies to define the scope, strategy, and risk tolerance of an organization’s ACH service. Good procedures can reduce your exposure to risk. This two-part webinar series will put you on a path to developing your own ACH policies and procedures..



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ACH Return Reason Code Explained

On-Demand – 1.5 hours - AAP/APRP Credits 1.8

With 70 different Return Reason Codes utilized in the ACH Network, it can be challenging to stay on top of what the most appropriate Return Reason Code is to use in a given situation. Which return reason codes require a Written Statement of Unauthorized Debit (“WSUD”)? How many days do we have to process a return? What about the Return Reason Codes that have unusual time frames that don’t fall into the standard or extended return time frames? This session will answer all these questions and more, including an overview of dishonored returns, contested dishonored returns, and returns that are processed by the ACH Operator or Gateway. This session is ideal for both treasury management and ACH operations staff who are newer to their role, or experienced staff looking for a refresher on the fundamentals of Return Reason Codes.


Continuing Education Credits: 1.8 AAP/APRP CECs



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ACH Risk for Treasury Management Sales

On-Demand - AAP / APRP Credits 1.2

Does your cash or product management team understand the ACH services your financial institution offers? What about any upcoming rule changes? This informative webinar will more fully explore Nacha Operating Rules and loss prevention.



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Federal Government Payments

On-Demand - AAP / APRP Credits 1.0

Handling Federal payments can be challenging. This webinar will focus on enrollments, ACH payment processing, Death Notification Entries (DNE), and reclamations.



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Introduction to ACH

On-Demand - AAP Credits 1.8

As an introduction to ACH, this webinar will cover the essentials, including a brief history, how the transactions flow and settlement process works, and various standard entry class codes. This class is designed for new ACH operators, front-line staff, and anyone interested in learning more about ACH.



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Nacha Operating Rules Enforcement Process

On-Demand - AAP / APRP Credits .6

Do you send NOCs without any results? Should you get Nacha involved? This training event will cover Appendix 9 in the Nacha Operating Rules to clarify when and how to file a report. A discussion of Nacha Arbitration and Compensation Rules will be included.



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Navigating ACH Tax Refund Challenges

On-Demand

Subscribe to our annual ACH Tax Refund Update Session. Tax Refund deposit payments always present challenges for posting and handling exceptions. ACH Rule requirements and best practices when working with these types of deposits are shared. 

1.8 AAP/APRP Continuing Education Units



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Putting On Your ODFI Hat - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

What are the responsibilities for an ODFI? What are the duties of Originators? Are both in compliance with the Rules? Join us for a thorough review of ODFI compliance and receive a better understanding of what it means to be an ODFI.

3.6 AAP/APRP Continuing Education Credits



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RDFI Roles & Responsibilities/Exception Processing - Two-Part On-Demand Sessions

On-Demand – 3 hours - AAP/APRP Credits 3.6

RDFIs find common pain points – areas of the Rules that can cause misunderstandings or problems with ACH processing or compliance. Many financial institutions have tried to focus on a number of issues identified during compliance audits only to become more confused when trying to interpret the Rules. Join us as we explore the process of handling different areas of pain points for Receiving Depository Financial Institutions such as exception item processing, consumer/ customer/member disputes, government payment issues, etc. If you need answers, this is the workshop for you!

3.6 AAP/APRP Continuing Education Credits



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Regulation E vs. ACH Friends or Foes?

On-Demand - AAP / APRP Credits 1.2

ACH Rules for the return of an unauthorized debit and your requirements to investigate an error don’t always align under Regulation E. This webinar will help ensure your procedures comply with Regulation E and how to use the ACH Rules to mitigate risk.



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So You Think you Want to be an AAP?

On-Demand

Are you thinking about becoming an Accredited ACH Professional? Accreditation gives you valuable knowledge needed in today’s ACH environment. Sign up for this free webinar to learn how to successfully prepare for the AAP exam and how to maintain your accreditation once you’ve passed! A synopsis of SFE’s AAP Exam Prep Program will also be provided.



Price: $0.00    

So You Think you Want to be an APRP?

On-Demand

Are you thinking about becoming an Accredited Payments Risk Professional? Accreditation gives you valuable knowledge needed in today’s ACH environment. Sign up for this free webinar to learn how to successfully prepare for the APRP exam and how to maintain your accreditation once you’ve passed! A synopsis of SFE’s upcoming Study Program will also be provided.



Price: $0.00    

Stop Payments, Authorization Revoked & Unauthorized Entries

On-Demand - AAP / APRP Credits 0.6

There is always confusion as to when we use a stop payment, an authorization revoked or simply dispute an entry as unauthorized. Are you aware of the rules related to these different options? This Payments Tip will go into detail around the differences between stop payments and revoked authorizations, and when they are to be used. We will also take a look at unauthorized returns, when to use them, what the rules say, and how they differ between consumers and our corporate accountholders.



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The Payments Horizon: What's New and What's Next in 2025

On-Demand – 3 hours - AAP/APRP Credits 3.6

SFE's annual Payments Update training, focusing on recent Nacha ACH Rule Changes and upcoming developments in the payments landscape.

Key Topics:

  1. Nacha ACH Rule Changes: Understand the recent and upcoming amendments aimed to reduce the incidence of successful fraud attempts and improve the recovery of funds after fraud has occurred. Tabbing the 2025 Nacha ACH Operating Rules and Guidelines is included to help you understand where to locate the rules and compliance requirements.
  2. Regulation CC Updates: Learn about the amendments taking effect on July 1, 2025, which increase certain dollar amounts based on inflation and require system changes and change-in-terms notices to customers.
  3. Instant Payments Rails: Get updates on FedNow and RTP, including essential topics for organizations participating in or preparing to implement these new payment systems.

A “basic” level of ACH knowledge is required.

Who Will Benefit:

  • ACH Operations Staff
  • ACH Managers
  • Audit/Compliance Personnel
  • Cash Management Sales & Relationship Officers
  • Compliance/Risk Officers
  • Customer/Member Services Personnel
  • Electronic Payments Professionals
  • AAPs & APRPs

3.6 AAP/APRP Continuing Education Credits

Pricing Per Person/Access

 



Price:     

The Rules Have Changed. Have You?

On-Demand – 1.5 hours - AAP/APRP Credits 1.8

The Nacha Operating Rules are being updated to keep up with changing fraud tactics and help the industry fight back. Are you prepared to identify credit-push fraud, protect your customers, and stop fraudsters? Participating in this session will help your organization prepare for the upcoming changes.

Speakers: 

Jordan Bennett, AAP, APRP, Senior Director, Network Risk Management ,Nacha

Diana Gunn, AAP, APRP, President/Chief Operating Officer, EFT BOP, LLC 



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