SFE Staff Directory
President & CEO
Donald S. Jackson, AAP, CTP
Don Jackson, President & CEO for Southern Financial Exchange, is a Certified Treasury Professional and Accredited ACH Professional. Don has over 30 years’ experience in Treasury Management, specializing in the ACH industry. Don has worked closely with the National Automated Clearing House Association (Nacha), serving on several Nacha councils and workshops, Nacha’s Rules and Operations Committee and currently serves on Nacha’s Risk Management Advisory Group. Southern Financial Exchange was chartered in May of 1976 to promote sound business practices and provide educational, training, regulatory and solutions-development support for its member’s use of the ACH network and other payment systems. Almost 50 years later, Southern Financial Exchange proudly continues this mission with an annual conference, in-person seminars, webinars, on-demand courses, compliance audits and risk assessments.
Danita Moss, AAP
Danita Moss is currently serving as Senior Vice President of Member Services for Southern Financial Exchange. She has been with Southern Financial Exchange since 2003. Her responsibilities include conducting Electronic Payments Training sessions, ACH Audits and Risk Assessments, Remote Deposit Capture Audits and Risk Assessments, Wire Audits and providing support and consulting services for member clients within Southern Financial Exchange’s five state territory, Louisiana, Mississippi, Alabama, Arkansas, and Tennessee.
Danita lives in Bethel Springs, TN. She is married to Aaron Moss, who pastors Piney Grove Church of God. Danita serves as pianist, Sunday School teacher and Financial Secretary for the church. Danita and Aaron have 2 children and 2 granddaughters.
Danita came to Southern Financial Exchange with 25 years banking experience in community banking. Danita has earned the AAP (Accredited ACH Professional) Certification from Nacha and training certification for the National Check Certification Program. Danita is an active member of the Center for Payments Communication workgroup. Danita also serves on the Board of Directors for the Mid-South Association of Financial Professionals, Memphis, TN.
Pamela T. Rodriguez, AAP, CIA, CISA
Pam Rodriguez joined Southern Financial Exchange as Senior Vice President of Member Services, June 1, 2020. Pam has an extensive background with Payments Associations (ALACHA, EastPay & ePayAdvisors) and has presented at Nacha Payments Conference as well as other Payments Associations events. Pam’s 30 years of financial services experience and expertise in Education, Risk Management and Auditing (plus her passion for the Payments Industry) makes her a valued asset to Southern Financial Exchange.
In addition to the AAP designation which she earned in 2002, Pam is also a Certified Internal Auditor and a Certified Information Systems Auditor.
In addition to a passion for payments, Pam also has a passion for people. She enjoys spending time with her family, gardening, reading, and she loves music. Pam volunteers as a magic maker for Magic Moments, an organization similar to Make-a-Wish Foundation.
Catherine R. Bishop, AAP, APRP
Cathy brings considerable expertise to our membership, built from 26 years’ experience in compliance management, training, and auditing for banks and credit unions. She holds a BBA from Lamar University and holds the AAP and APRP designations.
Nadirah Rashadeen, MBA, AAP, APRP, NCP
As Vice President of Member Services, Nadirah is responsible for providing support services to our member financial institutions, conducting educational events, and performing compliance audits and risk assessments.
Prior to joining Southern Financial Exchange in 2018, Nadirah spent 11 years with a credit union primarily focused on staff development and operations management as the Director of EFT Operations.
Nadirah began her career 27 years ago in the financial services sector, initially spending nearly ten years with Robert W. Baird working with clients on wealth management strategies. She enjoys spending time with her children and grandchildren, reading science fiction, dancing west coast swing, traveling, and volunteering in the community. She is a sustaining member of the Junior League and currently serves on the board of a local YMCA in Baton Rouge, Louisiana. Nadirah is a graduate of Cardinal Stritch University and earned her MBA from Ashford University.
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Tricia Kottemann joined Southern Financial Exchange as Executive Assistant in 2009. Tricia is responsible for providing professional member and customer support through coordinating education offerings and assistance, publications, website development, marketing, and office management. She is preparing to take the AAP exam in October.
Prior to joining Southern Financial Exchange, Tricia spent 40 plus years as an executive assistant working for large corporations, architectural, accounting and insurance companies.
In Tricia’s spare time, she enjoys spending time with her husband, children, grandchildren and friends, gardening, relaxing at the beach, music and running. She has run one marathon raising money for the Leukemia/Lymphoma Society and also a half marathon raising money for St. Jude Children’s Hospital. She is currently training for the Chicago Marathon which was scheduled to take place in October 2020, however is continuing to train for 2021.