March 18, 2026
10:00AM - 11:30AM CST
Tax Refund Exceptions: Identification, Handling, and Compliance Strategies
Webinar
This training session teaches how to identify, handle, and comply with rules for tax refund exceptions, focusing on issues that arise when processing ACH IRS tax refunds.
Participants will learn:
- How to recognize IRS tax refunds.
- Legal responsibilities for making funds available to customers.
- How to handle common problems like mismatched names, deceased recipients, and posting errors.
- Best practices to resolve exceptions and reduce financial losses.
This session is designed for staff working in ACH operations, auditors, and compliance professionals. It provides clear steps and tools to efficiently manage exception items and protect institutions from liability risks.
Date: March 18, 2026
Time: 10:00 AM to 11:30 AM
Presenter:
Danita Moss, AAP, NCP, SVP - Payments Education, Southern Financial Exchange
Registration Fees:
Members: $225 Per Single Registrant
Others: $450 Per Single Registrant
CEUs: 1.8 AAP/APRP/AFPP