This one-hour session addresses the critical issue of adult financial exploitation and fraud targeting vulnerable populations, particularly older adults. This training equips financial institution staff with practical knowledge to identify, prevent, and respond to fraud schemes. Older adults lose approximately $36.5 billion annually due to financial fraud, making staff awareness and intervention essential to protecting customers. By training staff to recognize fraud patterns and implement proper protocols, your institution strengthens customer protection and reduces institutional risk.
Participants will:
This session is designed for staff working in ACH Operations, fraud and risk managers, BSA Officers, Auditors, Compliance Professionals and Front-Line Staff