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Payments Education

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Webinars & Web Conferences

Training Available In:
Jan - Feb - Mar - Apr - May - Jun
Jul - Aug - Sep - Oct - Nov - Dec

Show me the in-person workshops or teleconferences

Please register no later than 3 days prior to the workshop you wish to participate in.

June
Web Conference

Debit Card Fraud Web Conference

As debit card fraud losses grow it doesn't take an expert to see the need to keep pace with the fraudsters' greed. So how can you effectively manage and mitigate your fraud risk? The knowledge you'll gain from this web seminar will help you identify and react to fraud events. We'll cover MasterCard and Visa fraud categories including lost, stolen, counterfeit, and more, then discuss the many tools card networks and processors offer to detect and prevent fraud. Target Audience: Includes all Debit MasterCard and Visa Check card issuers, both operations and customer service staff members. Course Level: Intermediate.
 
June 17, 2008
1:30 PM - 3:00 PM

Members
$150 / Phone Line
Non-Members
$300 / Phone Line

Click to Register
July
Web Conference

Introduction to International Payments and IAT Web Conference

This 90 minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which will go in to effect on March 20, 2009. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it will impact every financial institution in the United States. Recommended for individuals that need to understand the overall impact of IAT without delving into the details. Suggested Audience: Staff needing a HIGH LEVEL look at the upcoming IAT rule change. AAP Renewal Credits: 1.8 per session.
July 1, 2008
11:30 AM - 1:00 PM

Members
$165 / Phone Line
Non-Members
$330 / Phone Line

Click to Register
Web Conference

IAT - A Comprehensive Look at International ACH Transactions Web Conference

This two hour course will provide a comprehensive look at the Rules changes associated with IAT. This session will be taking an in depth look at how IAT will impact all of the participants in the ACH network. Discussion will include changes to formats in the ACH file, additional requirements for OFAC compliance, changes in roles of the Gateway Operator and Correspondent banks and much more. This class is recommended for individuals that need to understand and implement the changes required by this Rule change. PLEASE NOTE: The "Introduction to IAT" class is a recommended PREREQUISITE for this webinar. Suggested Audience: Staff needing a more detailed look at the upcoming IAT rule change. AAP Renewal Credits: 2.4 per 120 minute session.
July 2, 2008
11:30 AM - 1:30 PM

Members
$180 / Phone Line
Non-Members
$360 / Phone Line

Click to Register
Web Conference

IAT Technical Specifications Web Conference

International ACH Transaction (IAT) will require 7 mandatory lines of addenda that will require OFAC screening procedures. This session will discuss programming considerations for mapping information that must pass to the account statement as well as requirements for returning the 7 lines of addenda in the event an IAT cannot be processed. This session is appropriate for software providers, programmers and internal IT and IS personnel involved with received ACH transactions. Suggested Audience: software providers, programmers and internal IT and IS personnel involved with received ACH transactions.
July 8, 2008
1:00 PM - 3:00 PM

Members
$180 / Phone Line
Non-Members
$360 / Phone Line

Click to Register
Web Conference

MasterCard & Visa Chargeback Processing Web Conference

Are you having trouble navigating the sea of issuer chargeback rules and merchant re-presentment rights? The knowledge you'll gain from this web seminar will help you understand general MasterCard and Visa chargeback reason codes, time frames, and documentation requirements. You'll also learn the responsibilities a merchant has to properly process a transaction, both in person and via Internet, mail, or telephone. Target Audience: Includes all Debit MasterCard and Visa Check card issuers, both operations and customer service staff members. Course Level: Intermediate.
 
July 29, 2008
1:30 PM - 3:00 PM

Members
$150 / Phone Line
Non-Members
$300 / Phone Line

Click to Register
August
Web Conference

IAT Technical Specifications Web Conference

International ACH Transaction (IAT) will require 7 mandatory lines of addenda that will require OFAC screening procedures. This session will discuss programming considerations for mapping information that must pass to the account statement as well as requirements for returning the 7 lines of addenda in the event an IAT cannot be processed. This session is appropriate for software providers, programmers and internal IT and IS personnel involved with received ACH transactions. Suggested Audience: software providers, programmers and internal IT and IS personnel involved with received ACH transactions.
August 14, 2008
1:00 PM - 3:00 PM

Members
$180 / Phone Line
Non-Members
$360 / Phone Line

Click to Register
Web Conference

Debit Card Fraud Web Conference

As debit card fraud losses grow it doesn't take an expert to see the need to keep pace with the fraudsters' greed. So how can you effectively manage and mitigate your fraud risk? The knowledge you'll gain from this web seminar will help you identify and react to fraud events. We'll cover MasterCard and Visa fraud categories including lost, stolen, counterfeit, and more, then discuss the many tools card networks and processors offer to detect and prevent fraud. Target Audience: Includes all Debit MasterCard and Visa Check card issuers, both operations and customer service staff members. Course Level: Intermediate.
 
August 14, 2008
10:30 AM - 12:00 PM

Members
$150 / Phone Line
Non-Members
$300 / Phone Line

Click to Register
Web Conference

Introduction to International Payments and IAT Web Conference

This 90 minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which will go in to effect on March 20, 2009. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it will impact every financial institution in the United States. Recommended for individuals that need to understand the overall impact of IAT without delving into the details. Suggested Audience: Staff needing a HIGH LEVEL look at the upcoming IAT rule change. AAP Renewal Credits: 1.8 per session.
August 19, 2008
11:30 AM - 1:00 PM

Members
$165 / Phone Line
Non-Members
$330 / Phone Line

Click to Register
Web Conference

IAT - A Comprehensive Look at International ACH Transactions Web Conference

This two hour course will provide a comprehensive look at the Rules changes associated with IAT. This session will be taking an in depth look at how IAT will impact all of the participants in the ACH network. Discussion will include changes to formats in the ACH file, additional requirements for OFAC compliance, changes in roles of the Gateway Operator and Correspondent banks and much more. This class is recommended for individuals that need to understand and implement the changes required by this Rule change. PLEASE NOTE: The "Introduction to IAT" class is a recommended PREREQUISITE for this webinar. Suggested Audience: Staff needing a more detailed look at the upcoming IAT rule change. AAP Renewal Credits: 2.4 per 120 minute session.
August 20, 2008
11:30 AM - 1:30 PM

Members
$180 / Phone Line
Non-Members
$360 / Phone Line

Click to Register
September
Web Conference

Introduction to International Payments and IAT Web Conference

This 90 minute session will provide an introduction to International Payments with special emphasis on the new ACH standard entry class code IAT (International ACH Transaction), which will go in to effect on March 20, 2009. IAT is the single biggest Rules change in the history of NACHA. Participants in this class will get a high level overview of IAT with discussion about how it will impact every financial institution in the United States. Recommended for individuals that need to understand the overall impact of IAT without delving into the details. Suggested Audience: Staff needing a HIGH LEVEL look at the upcoming IAT rule change. AAP Renewal Credits: 1.8 per session.
September 30, 2008
11:30 AM - 1:00 PM

Members
$165 / Phone Line
Non-Members
$330 / Phone Line

Click to Register
October
Web Conference

IAT - A Comprehensive Look at International ACH Transactions Web Conference

This two hour course will provide a comprehensive look at the Rules changes associated with IAT. This session will be taking an in depth look at how IAT will impact all of the participants in the ACH network. Discussion will include changes to formats in the ACH file, additional requirements for OFAC compliance, changes in roles of the Gateway Operator and Correspondent banks and much more. This class is recommended for individuals that need to understand and implement the changes required by this Rule change. PLEASE NOTE: The "Introduction to IAT" class is a recommended PREREQUISITE for this webinar. Suggested Audience: Staff needing a more detailed look at the upcoming IAT rule change. AAP Renewal Credits: 2.4 per 120 minute session.
October 1, 2008
11:30 AM - 1:30 PM

Members
$180 / Phone Line
Non-Members
$360 / Phone Line

Click to Register
November
Web Conference

Basics of ATM and Debit Card Payments Web Conference

We all know how to use our ATM and debit cards and most consumers don't give a thought to how the system works behind the scenes. In this session you'll learn the players, including national networks, regional networks, card processors, and many more. We'll also compare and contrast PIN-based and signature-based transactions. This web seminar will lay a foundation on which you can build your education in card-based payments. Target Audience: Includes all ATM card, Debit MasterCard, and Visa Check card issuers, both operations and customer service staff members. Course Level: Introductory/Basic.
 
November 4, 2008
1:30 PM - 3:00 PM

Members
$150 / Phone Line
Non-Members
$300 / Phone Line

Click to Register
Web Conference

MasterCard & Visa Chargeback Processing Web Conference

Are you having trouble navigating the sea of issuer chargeback rules and merchant re-presentment rights? The knowledge you'll gain from this web seminar will help you understand general MasterCard and Visa chargeback reason codes, time frames, and documentation requirements. You'll also learn the responsibilities a merchant has to properly process a transaction, both in person and via Internet, mail, or telephone. Target Audience: Includes all Debit MasterCard and Visa Check card issuers, both operations and customer service staff members. Course Level: Intermediate.
 
November 12, 2008
10:30 AM - 12:00 PM

Members
$150 / Phone Line
Non-Members
$300 / Phone Line

Click to Register
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