FDIC Establishes Website to Post Hurricane Gustav-Related Advisories and Consumer Information
September 2, 2008
TO:
Regional Payments Association Members
Direct Financial Institution Members
NACHA Council Coordinating Committee
NACHA Board of Directors
FROM:
Ian Macoy, AAP
Managing Director, Network Development
NACHA – The Electronic Payments Association
RE:
Hurricane Gustav – Consumer Banking and Branch Information Website
http://www.fdic.gov/gustav/index.html
ACTION REQUESTED:
For information only.
STAFF CONTACTS:
Ian Macoy, AAP
Managing Director
(703) 561-3929
imacoy@nacha.org
Carrie Lee
Staff Attorney
(703) 561-3975
clee@nacha.org.
SUMMARY:
The FDIC is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas. In an effort to provide information to those affected by the Hurricane Gustav, we are developing information and providing links to answer your questions about your banks.
The Web site will be updated frequently as information is made available.
Frequently Asked Questions for Bank Customers in Areas Affected by Recent Hurricanes.
Bank Status
As of September 1, 2008, the FDIC is planning on creating a Webpage so you can search for information about financial institutions and branches affected by Hurricane Gustav. The FDIC will provide the best available consumer contact and branch information for all institutions headquartered in the affected area. This information will be updated as it becomes available to the FDIC and other state and federal regulators.
If you are looking for Credit Union information please refer to http://webapps.ncua.gov/ecc/gustav.htm or 1-800-827-6282 to look up credit union information and websites.
Lessons Learned From Hurricane Katrina:
Preparing Your Institution for a Catastrophic Event
Information for Families' Rebuilding Efforts in Gulf Coast States - The FDIC and NeighborWorks® America created the Navigating the Road to Housing Recovery Guide to assist consumers impacted by hurricanes Katrina, Wilma, and Rita. The Guide will also be a valuable tool for financial institutions, counselors, and other organizations working with consumers.
SSA Checks Distributed early in Gulf Coast States:
The Social Security Administration announced that benefit checks were being delivered to Gulf Coast residents before the arrival of Gustav and ahead of the regular payment date. Nearly 400,000 people in Texas, Louisiana, Mississippi, Alabama and Florida were to receive their Social Security checks August 29th and 30th, rather than on September 3rd, the regularly scheduled payment day.
See http://www.ssa.gov/emergency/gustav.htm
SOURCE CONTACTS:
Site link: http://www.fdic.gov/gustav/index.html
Government Agencies Providing Help
State Banking Information
Contacting the FDIC
As part of the FDIC's efforts to assist bank customers and bankers affected by Hurricane Gustav, the agency is providing a consumer hotline. The FDIC's toll-free Call Center is open from 8:00 AM to 10:00 PM CDT can be reached at 1-877-ASK-FDIC (1-877-275-3342). The FDIC also has a e-mail form for customers and bankers to submit questions.
Ian W. Macoy, AAP
Managing Director, Network Development
NACHA - The Electronic Payments Association
13450 Sunrise Valley Drive, Suite 100
Herndon, VA 20171
imacoy@nacha.org
(703) 561-1100
